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Contact Us

Customer Care

The customer care specialists at A. Jain are available to help answer any questions that you have about our products. Our specialists are trained experts, with knowledge of all of our gemstones and diamonds along with our precious metals. They will be able to help you find answers to any questions regarding our products. Our specialists are also available as your very own personal shopping experts, here to help with all your purchasing needs.

Our customer care specialists are available to you during these times: Monday through Friday, 9 a.m. to 6 p.m., and Saturday, 10 a.m. to 3 p.m. Eastern Standard Time.

Please call (212) 944-0043 or you may email us directly at sales@a-jain.com.

General inquiries ………………. Please send an email to info@a-jain.com

Questions about an order …………………. Please email sales@a-jain.com

Become an A. Jain vendor ………………… Please email sales@a-jain.com

For media inquiries ……………. Please send an email to info@a-jain.com

To contact us directly, please call (212) 944-0043

Returns and general policies

General inquiries: Please send an email to info@a-jain.com

Questions about an order: Please email sales@a-jain.com

Become an A. Jain vendor: Please email sales@a-jain.com

For media inquiries: Please send an email to info@a-jain.com

To contact us directly, please call (212) 944-0043

Returns and general policies